Lifetime Guarantee
We are so confident in the quality, reliability and durability of Grenlander tyres that we have no hesitation in offering a lifetime guarantee if our road tyres are found wanting in terms of manufacture or materials. This confidence is based on the knowledge that Grenlander tyres undergo such a rigorous development process before being brought to market. This cornerstone of Grenlander corporate strategy has been pivotal in its success and continues to raise the bar for standards in the whole industry.
The Grenlander Lifetime Guarantee
- Grenlander will replace a road tyre which demonstrates a defect due to the manufacturing process or materials used.
- Grenlander will replace a road tyre which shows irreparable damage resulting from normal road use.
This lifetime guarantee operates independently of the purchase date and is non-transferable from the party named on the guarantee certificate.
This lifetime guarantee does not affect your statutory rights. Replacement is based on dealer assessment where a replacement value is calculated based on the amount of tread used.
The guarantee
1. A tyre with 8mm or more tread remaining will be replaced with a new Maxxis tyre of the same size and type (or corresponding type if range has changed).
2. Tyres with less than 8mm of the tread remaining will be replaced subject to charges based on the following scale.
Replacement is based on dealer assessment where a replacement value is calculated based on the amount of tread used. The cost of your replacement tyre is covered, however, there may still be a charge for fitting and balancing, please consult your Grenlander dealer.
Please note: The Grenlander Lifetime Guarantee only for purchase Grenlander tyre/s on and after 01/10/2024 , Fitted at one of Grenlander approved garage, can only apply though Grenlander approved tyre fitter.
How To Claim
To make a claim under the terms of your Grenlander Lifetime Guarantee, please take your tyre/s to your local Grenlander Dealer (The use of the Guarantee in respect of tyre/s invalidates any further claims).
The Grenlander Lifetime Guarantee is offered by our UK Distributors, UK Wholesale tyres Ltd on car, van, 4×4 and runflat tyres.
- Damage sustained through competition use
- Unsuitable use where the technical characteristics of the tyre are incompatible, with use eg. irregular and/or premature wear caused by non-asphalt road surfaces or roads in poor state of repair
- Repairable damage to the tread area
- Acts of vandalism or theft
- Damage due to the poor fitting or removal of a wheel and/or tyre
- Acts of God, fire, accident damage or ensuing problems
- Problems resulting from not following prescribed tyre inflation pressures
- The use of defective and/or unsuitable wheels
- Loads exceeding prescribed limits as set by the vehicle manufacturer
- Towing trailers of a weight and/or size in excess of vehicle specifications
- Damage due to improper use and/or prolonged use of snow chains
- Load indices, speed ratings and tyre sizes not corresponding to the vehicle’s registration documents
- Deterioration caused by prolonged contact with acids, solvents, hydrocarbons or mineral oils
- Wear caused as result of mechanical defect in the vehicle
- Guarantee applies to tyres purchased in the UK approved garages only
- This guarantee does not apply to tyres purchased online part from tyredeal.co.uk
Customer guarantee discount scale:
Tread Depth Remaining | Dealer Discount to customer |
8mm and above | Free replacement tyre |
Below 8mm-6mm | 75% discount to customer |
Below 6mm-5mm | 50% discount to customer |
Below 5mm-3mm | 25% discount to customer |
Below 3mm | No discount to customer |